Complaints Form

Filing a complaint about a service provided by a school

If you are dissatisfied with the services provided or that should have been provided by your private school, school service centre (SSC), English language school board or special-status school board (SB), you must first contact that organization directly. All SSCs, SBs and private educational institutions have a three-step provincial procedure in place for examining complaints.

For more information, please also consult the File a complaint if you are dissatisfied with a school service web page of the National Student Ombudsman (NSO). The NSO encourages all parents and students to contact it if an issue related to school services occurs, or if a student experiences a situation that could affect their health, safety and well-being.

If you are dissatisfied with the services provided by a CEGEP, college or university, please refer to the local complaints process of that institution.

All fields marked with an asterisk (*) are compulsory. Personal information
Last name * Required field
First name * Required field
Email
Telephone *Champ obligatoire	Extension
Is your complaint about student financial assistance? *Required field Yes No
Is your complaint about a ministerial examination, a diploma or a transcript? * Champ obligatoire Oui Non
Status * Required field Please select a status: Student School staff Parent or Guardian Other
Permanent code * Required field
Student’s last name
Student’s first name
Reason for the complaint
Description of the complaint * Champ obligatoire
Is your complaint about a service or program for a handicapped individual? *Required field We collect this information for statistical purposes. Yes No
N.B. After submitting the complaints form, you can upload supporting documents on the confirmation page if they are necessary for processing your file.